Creating Safety for Neurodivergent Clients in Sessions
By Heather Hyland
Neurodivergence is a natural variation in how people think and process information. For therapists who work with neurodivergent clients, being intentional about safety in the therapy room is essential. The creation of psychological safety by the therapist is foundational before any therapeutic work can happen.
In addition, there is much diversity within neurodivergence, so what you as a therapist put into place for one person may not work for everyone. Here are some concepts to consider when thinking about safety for neurodivergent clients in your therapeutic practice.

Understanding the Neurodivergent Lived Experience
For example, sensory processing differences can show up in the therapy room, and various therapy environments can unintentionally add to client overwhelm. A neurodivergent client might have sensitivities to sound, light, textures, and smells. Some things you can do as a therapist to make your office environment more friendly to neurodivergent clients includes:
- Trade ticking clocks in for non-ticking clocks.
- Explain unexpected loud noises if possible.
- Provide a heads up about ongoing noises next door.
- Use lamps instead of overhead lights.
- Have fidgets, pillows, or blankets accessible.
- Offer alternative seating or standing options.
- Skip strong smelling lotions, perfumes, or colognes while in sessions, and
- Consider decorations and colors that encourage calm and predictability.
In addition, communication styles are important to consider when working with neurodivergent clients. Thoughtful direct communication is better received than indirect communication. The reason for this is that direct communication supports clarity, safety, and trust. It’s about being clear, concrete, and predictable.
Further, as a therapist, offering the “why” behind a thought, intervention, or recommendation promotes autonomy and encourages collaboration in treatment. Neurodivergent clients can have differences in processing time, verbal expression, and nonverbal cues. It can help to include processing time into sessions by making space for deep thinking and verbal responses and not rushing topics or interventions.
Eye contact should not be expected or used as an indicator of engagement, honesty, or emotional presence, despite what therapists are taught. Tone of voice is not necessarily indicative of emotion with your clients. It will help to ask clarifying questions instead of interpreting client responses, based on neurotypical norms. Another idea is to offer visual scales, lists of feeling words, and somatic check-ins for communication options.
Being neurodivergent in a neurotypical world causes emotional distress, often leading to depression and anxiety. There is a direct link between chronic invalidation of neurodivergent people’s experiences, and trauma. A client’s past experiences with authority figures, therapists, doctors, and school systems shape mental health well-being and their expectations in therapy. It is helpful to consider how you would like to show up in the therapy room to best support your neurodivergent clients.
Building Trust Through Neurodiversity-Affirming Practice
Affirming language is language that describes differences without judgement, avoids medicalizing normal human variation, centers on the person, not the “problem”, and respects identity. Shifting from terms like “symptoms” to “characteristics” or “needs” can be affirming. And moving away from extinguishing a behavior to accommodating a behavior can be affirming. Avoiding deficit-based language in documentation and client interactions is neurodivergent affirming, and essential in developing a strong therapeutic rapport with your clients.
Collaborating with neurodivergent clients will also lead to more relevant interventions. For example, start with your intake process:
- Explain the purpose of the assessment
- Share how the information will be used
- Offer choices when possible
- Normalize autonomy by giving permission to skip any questions, say “no”, or “I need a break”, and using open ended questions when possible.
During your ongoing clinical sessions with neurodivergent clients, co-create goals and check in about what works and what doesn’t. Honor a client’s self knowledge by accepting descriptions of their emotions, identity, or needs without pathologizing. And asking before shifting topics, introducing interventions, or exploring sensitive topics can also support collaboration.
Therapist Self-Reflection
It is important to think about how you as a therapist show up to work with neurodivergent clients. Examining your bias and assumptions about neurodivergence or how clients should present in the therapy room can be a good place to start. Consider how neurotypical norms shape theory and interventions in therapeutic services and which are appropriate for neurodivergent clients. Reflect on your own sensory and communication preferences in this work and how to express them.
Therapists are continuous learners, and that is required to stay current and provide good care. Seeking training in neurodivergent-affirming care can increase your skills and confidence. Another way to gain understanding and knowledge is to listen to neurodivergent voices through books, podcasts, and content creation by neurodivergent individuals.
Safety as a Shared, Evolving Practice
As you know, safety in clinical sessions is co-created. I encourage you to stay flexible, curious, and client-led. You can model accountability when you misunderstand how a client feels or how they experienced a situation. In addition, reach out for supervision or consultation for support with working with neurodivergent clients. With understanding, patience, and affirming practices, neurodivergent clients can receive the mental health care they need.
How We Can Help
If you’re looking to better support neurodivergent clients and create safety that is truly felt, not just assumed. Supervision and consultation can offer space to reflect, learn, and grow. At Firelight Supervision, we support clinicians in building skills around sensory awareness, communication, and affirming practice so you can show up with greater clarity and confidence. Schedule a free 20-minute consultation to explore how supervision can support your work with neurodivergent clients.
Author Bio

Heather Hyland, LCSW, ACS is a clinical supervisor with Firelight Supervision. She supports therapists and mental health professionals who work with children and families by providing clinical supervision and clinical consultation for child and family therapists. Heather supports caregivers with parenting stressors, neurodivergent adults and mental health professionals working with children and families. She is also an avid reader, blog author, and mom to a human child and two cats.




