Clinical Training Program
CLIENT RETENTION TRAINING
Look no further. Our Client Retention Training was designed to help.
With this training your team will explore ethical client retention practices, understand the significance of retaining clients for growing a long-term caseload, and learn methods to enhance retention with future and current clients. Give your therapists a competitive edge with practical strategies that yield immediate results.
CLIENT RETENTION TRAINING
Presenter: Shannon Heers, LPC, LMHC, LIMHP, CAS, ACS
This presentation is designed for mental health organizations at all levels, including counselors, therapists, social workers, case managers, and administrative staff who work directly with clients.
Live, Virtual | $500
Ready to Bring This Training to Your Team? Send Your Request
Client Retention
TRAINING DESCRIPTION
During this presentation, we will:
- Explore the ethical dimensions of client retention while uncovering its pivotal role in bolstering caseloads.
- Discover a myriad of clinical and administrative strategies tailored to enhance client retention in private practice and gain insights to amplify client engagement for sustainable practice growth!
- Unlock the keys to cultivating lasting client relationships and fortify your practice’s foundation with time-tested retention tactics.
- Maximize client satisfaction and fostering a thriving therapeutic environment.
Client Retention
TRAINING OUTCOMES
By the end of this presentation, your team will be able to:
- Explain the clinical and administrative value of client retention, including improved outcomes and practice growth, while identifying the ethical boundaries that keep retention efforts clinically appropriate.
- Apply core relationship building skills (active listening, empathy, body language) and clinical practices (supervision, evidence based modalities) that strengthen client engagement.
- Implement retention supporting practices across the full client journey, from setting expectations and goals at intake, through feedback and involvement during treatment, to ethical termination and follow up.
- Use administrative best practices (scheduling, data tracking, treatment team collaboration) to support consistent client engagement.
Have Questions or Ready to Book? Get Started Today
About Your Presenter
Shannon Heers is an avid presenter, speaker, licensed therapist in Colorado, Nebraska, Washington, and Oregon, and approved clinical supervisor with over 25 years of experience in the counseling and mental health field.
Using a dynamic approach to clinical training, Shannon incorporates real-life examples from her extensive counseling background into her speaking engagements, enriching the learning experience for her students. Her commitment and passion for therapist growth and development sets her apart as a prominent figure in the mental health community.
Get Started By
Filling Out Our Interest Form
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